FAQ's Wooden Handicraft items-
Q: Are you a factory or trading company?
A: We are a factory.
Q: How can I get some samples?
A: We are honoured to offer you samples.
Q: If place an order now, how long would it be shipped
before I got delivery?
A: It would largely depend on the quantity of the order and the items
you want.
Q: Can i add my logo on it?
A: Yes, customized service is available from our company.
Q: Whats the payment terms?
A: We accept payment by T/T,wester union,Paypal, By Bank to Bank and etc.
Â
Q: This is my first time buy from your company, how to arrange the shipping for me?
Â
Â
A: We usually send orders by FEDEXÂ UPS or DHL. If you have carrier account, it would be convenient for both of us. if you have no relevant account, no problem.
Q: Can i get samples? How long is the sample lead time?
A:Yes, certainly. We will provide the existing samples for free, Sample fee is refundable when the bulk order meets our MOQ .
Regular buyers: Free Sample,
Â
Normally 5-10 days for normal styles
Q: Can you do the design for us?
A:Our design team has the expertise to provide the jewelry solution that specifically suits every customes’
requirement.
Â
Q: What are the certifications you have?
A:Â As showed in the section of company information, we have passed
the Intertek, SGScertifications. As you can see, our company has a strong competitives and great
qualified in our business area. We aim to provide the best quality and services
to all global clients.
Â
Notice:
Please note that the price on Indiamart.com is for your reference. The actual price will be different from current price of raw meterials
,exchange rate ,and your order quantity. Hope you can understand us .Thanks !
Â
Q:Feedback
If you received the item in broken, please contact us and let me know how many quantity in broken.
Please email us, we will resend to you next order.